Touchstone’s products include:
High-Level Summary Reports from
Tests or Projects
These provide an overall picture of product and/or
user experience – and can even provide a picture of how products stand within
an industry (competitive benchmarks).
Detailed Test Reports
These contain
rich detail about the interactions between a product and its user’s experience,
for the range of individual tasks it enables. Measurement outcomes for each are provided, and (if desired) diagnostic
information about any sources of difficulty for users that could perhaps be
addressed through re-design).
Customer-Oriented Information and Tips
Consumer
information can be prepared, and delivered – varying from “tips” about how to
use a device – to owner’s manual information, warnings, and information for
specific groups of customers – such as teens and older drivers.)
The Magic Behind What Touchstone Delivers:
• Touchstone Products and Services
draw from its staff’s knowledge and application of a comprehensive
hierarchy of human experiences
• A multidisciplinary approach for understanding
human capabilities and functioning:
- Neurosciences
- Cognitive Psychology - Human Factors
- Biomedical Engineering